Privacy Policy

Our Commitment to Your Privacy

At DCP Daly City Pool Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

We collect information that you provide directly to us when you request our services, including:

• Your name, address, phone number, and email address
• Property details and pool specifications
• Service history and preferences
• Payment information for billing purposes
• Communication preferences

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

• Provide and manage your pool cleaning services
• Schedule appointments and send service reminders
• Process payments and maintain billing records
• Communicate with you about your service
• Send you information about new services or special offers (you can opt out anytime)
• Improve our services and customer experience
• Comply with legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (such as payment processors)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• With your consent or at your direction

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and encryption for sensitive data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to your information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Ask questions about our privacy practices

To exercise any of these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and understand how you use our site. You can control cookies through your browser settings, but disabling cookies may affect some website functionality.

Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: